FAQs
Do you offer consultations for first‑time clients?
Absolutely. A consultation (recommended for colour changes, corrections or extensions) lets us assess your hair, discuss goals and map a practical plan — often this can be done in person in Ponsonby or via photos/messages.
Where are you located & how do I book?
I work out of my own studio Her Hair Lounge, which is in the auckland treasure, Victoria Park Markets.
How much do extensions or colour cost?
Prices depend on length, density and service complexity (balayage, full blonding, colour correction, extensions). Contact me for a bespoke quote or book a consultation in Ponsonby for an accurate estimate.
Can you match hair extensions to my hair colour?
Yes — seamless extensions are colour‑matched and blended during your appointment for an invisible finish. I offer maintenance advice so extensions continue to look natural between appointments.
FAQs
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This varies person to person. I personally love combining sewn-in wefts & nano beads to create the most undetectable, comfortable, seamless blend.
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Photos of your hair goals, a short colour history, and any current products you use. For extensions or audits, bring existing extensions and all product bottles.
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Yes — virtual consults via photos or video are available for colour, extensions, coaching and haircare audits. Fees may apply and are redeemable against an in‑salon service.
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Deposits are required for new client colour, extensions and colour corrections. The deposit secures your booking and is deducted from the final invoice.
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onsultations: 30–45 mins. Colour services: 1.5–4+ hours depending on service. Extensions: 1.5–4 hours for install; maintenance varies. Coaching/audits: 30–90 mins.
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You will need to come into the salon every 5-10 weeks for a maintenance appointment. The hair itself depending on type usually last 6-9 months before you will want to add in some new hair. I recommend adding a small amount every second/third move up to avoid a big spend getting all new hair
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Absolutely! you are more than welcome to reuse hair you already have or purchase some from your chosen supplier if you wish.
If you would prefer and tailored more custom and guaranteed experience I can take that off your hands.
Get in touch.
If your questions has not been covered feel free to message!